In the event of a claim, use the checklist below to ensure a fast payout

  • In case of theft or malicious damage report to the Police
  • Get a quotation for the replacement or repair of damage
  • Provide any original purchase receipts (if available, will assist the process)
  • Fill out appropriate claim form
  • Fax form and supporting documents to (08) 6389 4242 or use our contact form here

To lodge a claim please call us on 1300 635 315

  • Thank you for you your prompt responses and service Michael!

    Tanya BosveldAustralia

  • Thanks so much for keeping me updated

    PamelaAustralia

  • Thank you Aiobhinn for your prompt response in settling my claim. It is greatly appreciated.

    TonyAustralia

  • I find John to be a very entrepreneurial person who takes a lot of pride in the success of his companies. He values his clients relationships and will go above and beyond the normal call of duty to provide the service and technical advice which he prides himself on. He is a pleasure to deal with (as well as a good bloke)

    Mark SpadacciniWestern Australian Manager, DUAL Australia Pty Ltd

  • May I bottle your efficiency and extremely high level of customer service and satisfaction please? I can certainly think of a few people I deal with that could do with a very large dose of your qualities!

    Sharon PerkusichWA

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